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Our internet is down! This just keeps happening all the time!
This one can be frustrating, and a lot of fingers get pointed as to what the culprit. We typically know your internet is down before you do. We monitor our clients sites for constant up-times and sometimes its just a web browser issue or an isloated comupter having DNS problems. Either way, we help these issues go away with our help!
What is we already have inernal tefchnical IT support staff?
Great, no Problem! Many of our customers have a designated internal IT support person or in-house IT department to handle the day-to-day technical issues and minor network issues. These organizations often count on us for the most advanced and critical IT support functions, such as strategic advice, technical projects, second opinions, advanced IT security and advanced business application support.